Our Services
Complete Maritime Solutions for Efficient Operations
With three decades of experience, Triaina has established itself as a benchmark in shipping agency services, providing strategic support and tailored solutions for international shipowners. Our expertise ensures efficient, safe, and fully compliant operations under Brazilian regulations. Discover our specialized services.
01
Shipping Agency Services
Committed to excellence, Triaina delivers customized solutions for each shipowner, focusing on agility, transparency, and results.
Crew Embarkation & Disembarkation
We manage all formalities with Brazilian authorities, from pre-boarding procedures (OTB – Ok to Board) and airport reception (arrival airport clearance) to port clearance, ensuring a smooth transition for crew members.
Medical Assistance
We provide complete medical support and assistance, whether for emergencies or routine consultations, prioritizing the health and well-being of crew members during their stay in Brazil.
02
Crew Management
Based on our approximately 10 years of experience with the Regulatory Resolutions of the National Immigration Council, as well as the experience of our maritime staff who serve our clients' ships, we are always seeking the best professionals, those who best adapt to foreign vessels, to contribute, along with the foreign crew on board, to compliance with Brazilian legislation. To this end, we constantly monitor updates to national laws through the Regulatory Standards (NRs), also covering STCW and MLC.
Our key differentiators in this service are:
• From the perspective of Brazilian seafarers, the service and attention we give to the Brazilian crew.
• From our customers' point of view, our effectiveness and ability to solve any problems that may arise.
• From our customers' point of view, our effectiveness and ability to solve any problems that may arise.
03
Spare Parts
End-to-End Logistics
We specialize in the reception and customs clearance of spare parts in transit, both by air (Air Freight) and sea (Sea Freight). We provide guidance throughout the shipping process and handle the receipt and customs clearance of spare parts for foreign vessels operating in Brazil, focusing on agility and cost optimization for shipowners.
Efficient Delivery
We ensure fast and secure delivery through a network of strategic partners that provide the best cost-benefit ratio.
Export Services
We manage the clearance and shipment process for spare parts leaving Brazil, following international best practices and regulations while combining our expertise with each client’s specific instructions.
04
Vessel Certificates
Based on our extensive experience and know-how in the maritime field, and knowing what the ships offer, we are correctly instructing the captains, in advance, on everything they need to present, and in the correct way, so that the issuance of certificates is done in the shortest possible time, and without any requirements.
Our agency assumes full responsibility for the automatic renewal of these certificates, so the Shipowner doesn't need to worry about it.
Our agency assumes full responsibility for the automatic renewal of these certificates, so the Shipowner doesn't need to worry about it.
Where We Are
Strategic presence at Brazil’s main ports
Our structure includes 16 proprietary offices across the country’s busiest ports, ensuring agile support and personalized service for every operation.
Clique e veja no mapa nossas unidades
PORTO ALEGRE
- Covered Ports: Porto Alegre, Tramandaí, and Rio Grande
- Email: tramandai@triaina.com.br
- Phone: +55-51-20420056
PARANAGUÁ
- Covered Ports: Paranaguá and São Francisco do Sul
- Email: paranagua@triaina.com.br
- Phone: +55-41-35421071
SANTOS
- Covered Ports: Santos
- Email: triainasts@triaina.com.br
- Phone: +55-13-32214358
SÃO SEBASTIÃO
- Covered Ports: São Sebastião
- Email: triainasseb@triaina.com.br
- Phone: +55-12-38912556
SALVADOR
- Covered Ports: Salvador, Aratu, and Madre de Deus Terminal
- Email: salvador@triaina.com.br
- Phone: +55-71-33192700
RECIFE
- Covered Ports: Recife, Suape, Maceió, and Cabedelo
- Email: recife@triaina.com.br
- Phone: +55-81-32249033
FORTALEZA
- Covered Ports: Fortaleza and Pecém
- Email: fortaleza@triaina.com.br
- Phone: +55-85-32242662
SÃO LUÍS
- Covered Ports: São Luís (Ponta da Madeira, Itaqui, and Alumar)
- Email: slz@triaina.com.br
- Phone: +55-98-32274690
BELÉM
- Covered Ports: Belém and Vila do Conde
- Email: belem@triaina.com.br
- Phone:
MANAUS
- Covered Ports: Manaus
- Email: manaus@triaina.com.br
- Phone: +55-92-36352725
VITÓRIA
- Covered Ports: Vitória
- Office: Rua Amélia da Cunha Ornelas, 89, ZIP Code 29050-620 – Bento Ferreira, Vitória / ES – Brazil
ANGRA DOS REIS
- Covered Ports: Angra dos Reis
- Office: Rua Quaresma Junior, 160, Room 404, ZIP Code 23900-290 – Downtown, Angra dos Reis / RJ – Brazil
SÃO PAULO
- Covered Ports: São Paulo
- Office: Avenida Paulista, 1765 – 7th Floor, Suite 72, ZIP Code 01311-930 – Bela Vista, São Paulo / SP – Brazi
NATAL
- Covered Ports: Natal
- Office: R. Moacir da Cunha Melo, 2077 – Room 11, ZIP Code 59090-110 – Ponta Negra, Natal / RN – Brazil
CAMPOS
- Covered Ports: Porto do Açu
- Office: Av. Pelinca, 55 – Room 505 (Blue Tower Building), ZIP Code 28035-175 – Downtown, Campos dos Goytacazes / RJ – Brazil
RIO DE JANEIRO (Head Office)
- Covered Ports: Rio de Janeiro / Angra dos Reis / Itaguaí / Açu
- Email: triainario@triaina.com.br
- Phone: +55-21-22762610
30 years
of industry experience
16 proprietary
offices across Brazil
Frequently Asked Questions
Contact us and rely on a specialized team to simplify your crew management with efficiency and professionalism.
1. How does Triaina ensure compliance with maritime regulations?
We strictly adhere to all international and local regulations, working closely with port authorities to ensure full compliance across every procedure.
2. What is included in crew embarkation and disembarkation support?
Our support covers every stage of the process, from boarding authorization to transportation, airport reception, port clearance, and documentation assistance.
3. Does Triaina provide emergency medical assistance for crew members?
Yes, we provide comprehensive support for both emergencies and routine consultations, ensuring fast and efficient assistance.
4. How does the port clearance process work?
We manage all documentation and formalities required by port authorities, ensuring an efficient and seamless process.
5. What makes Triaina different in crew management services?
Our experience, strategic network, and commitment to safety and efficiency make Triaina the best choice for crew management.
Careers
Join Triaina and embark with us!
Looking for opportunities in the maritime sector?
We are always looking for qualified professionals to join our team. Whether you are interested in becoming part of our administrative staff or embarking through our Manning Agency, submit your résumé and become part of our journey.